Home > The PIV Credential > Frequently Asked Questions

Frequently Asked Questions

The FAQs on this page are related to the information in the PIV Credential section of this Website including specific information about getting a credential, making appointments using the GSA Online Scheduling system, the credentialing process for the Applicant, and how to manage your credential. FAQs relating to About USAccess or the USAccess Implementation reside in those sections.

The PIV Credential

Q: My name is not correct in the sponsorship e-mail. Who do I contact? A: You will need to contact your sponsor whose contact information is included in the email. Please note that the name in the system should match two authoritative sources of documentation.

It is important that the name displayed in system (and is included in the e-mail you received) matches the name that is on your proof of identification documents that you will need to present to enroll and pick up your PIV Credential. See the List of Acceptable Forms of ID in the PIV Credential section of this website. Last Updated: 9/25/2009 11:11:16 PM

Related FAQs