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Frequently Asked Questions

The FAQs on this page are related to the information in the PIV Credential section of this Website including specific information about getting a credential, making appointments using the GSA Online Scheduling system, the credentialing process for the Applicant, and how to manage your credential. FAQs relating to About USAccess or the USAccess Implementation reside in those sections.

The PIV Credential

Q: How do I enroll successfully for a USAccess PIV Credential? What do I need to do? A: To enroll successfully for a USAccess PIV Credential, there are 4 steps you should take before visiting a USAccess center:
1. Gather proper identification to bring to your enrollment appointment
2. Using your Sponsorship complete e-mail, verify your information was entered correctly in the USAccess system
3. Using your Sponsorship complete e-mail, verify your ID documents match the name listed in the USAccess system
4. Check the Advisories on this website’s homepage to ensure the center where you have an appointment is open.
Review the PIV Credential>Get a Credential section of this website for complete information.

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