Home > The PIV Credential > Frequently Asked Questions

Frequently Asked Questions

The FAQs on this page are related to the information in the PIV Credential section of this Website including specific information about getting a credential, making appointments using the GSA Online Scheduling system, the credentialing process for the Applicant, and how to manage your credential. FAQs relating to About USAccess or the USAccess Implementation reside in those sections.

The PIV Credential

Q: What does the PIV credential issued by the USAccess Program look like? Will the agency be able to influence the look of the credential or customize it for its program? A: The PIV credential issued by the USAccess Program follows the standard set by NIST. As outlined by this standard, each credential contains a set of mandatory information such as the issuing agency seal, a photo of the credential holder, and the credential holder’s physical characteristics. Customizable features include the agency’s logo and the return address in event the credential is lost and needs to be returned. For a detailed account of the credential and its capabilities, visit the PIV Cre Last Updated: 9/25/2009 10:32:58 PM

Related FAQs