Agencies

Forms
Downloadable forms for USAccess customer agencies.

Onboarding Process
To get started in the USAccess Program, agencies must first complete the “onboarding” process. This page explains the basic onboarding steps. 

Getting Operational 
Once the onboarding process is completed, the agency follows the USAccess Program comprehensive deployment process for assistance in rolling out the service.

Agency Orders and Services 
Find information on how to place an order with the MSO for the services and peripherals needed to credential the agency employees and contractors. 

Light Credentialing Solutions (LCS)
Expanding the Light Solutions family of offerings through LCS. Get the most current information about the portable enrollment and activation solution. This page provides procurement instructions and details about the kit, capabilities and support.

Light Activation
Learn about how the Light Activation service provides agencies with an easy to implement solution for activating and updating credentials. This page describes the service’s benefits and how agencies can procure kits in order to access and use it. 

Existing Customer Agencies
This section contains information for existing USAccess customer agencies including role holder descriptions and communication resources.

Frequently Asked Questions 
This section contains a list of Frequently Asked Questions (FAQs) about the customer agencies.

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