I had an appointment, but received an emailing saying it was cancelled. Why was my appointment cancelled?

Answer: 

Occasionally a center requests that we cancel appointments due to equipment issues or registrar availability. When this occurs, we will cancel the appointment as soon as possible and alert you to reschedule.

For up-to-the-minute information regarding the USAccess service, be sure to check the home page of the USAccess website as it is updated regularly with advisories regarding center closings or system related issues that could affect appointments.

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