My name is not correct in the sponsorship e-mail. Who do I contact?


You will need to contact your sponsor whose contact information is included in the e-mail. Please note that the name in the system should match two authoritative sources of documentation.

It is important that the name displayed in system (and is included in the e-mail you received) matches the name that is on your proof of identification documents that you will need to present to enroll and pick up your PIV credential. See the List of Acceptable Forms of ID in the Credential Holders section of this website.

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