USAccess Maintenance Schedule

Service Enhancements

The USAccess System has a schedule for planned monthly maintenance. During that time, system updates and other maintenance activities are performed and the USAccess Service is unavailable. It is important that on the work day following system maintenance, the Registrars and/or Activators ensure their system is operable prior to their first appointment. If there are any technical concerns they should contact the Managed Service Office immediately at HSPD12@gsa.gov.

Please be aware that planned maintenance periods can sometimes result in unanticipated delays in service. The MSO will always notify the Agency Leads via email of the upcoming maintenance, after a successful deployment and if there were any unanticipated delays.

See the annual calendar below.

2021 USAccess Monthly Maintenance Schedule

Month Date(s) Description
January 01/09/2021 - 01/10/2021 Dec. USAccess Quarterly & Entrust Monthly Maint.
February

02/06/2021 - 02/07/2021

02/27/2021 - 02/28/2021

Jan. USAccess Quarterly & Entrust Monthly Maint.

Feb. USAccess Quarterly & Entrust Monthly Maint.

March 03/27/2021 - 03/28/2021 Mar. USAccess Quarterly & Entrust Monthly Maint.
May 05/08/2021 - 05/09/2021 Apr. USAccess Quarterly & Entrust Monthly Maint.
June 06/05/2021 - 06/06/2021 May. USAccess Quarterly & Entrust Monthly Maint.
July 07/10/2021 - 07/11/2021 Jun. USAccess Quarterly & Entrust Monthly Maint.
August

08/07/2021 - 08/08/2021

08/28/2021 - 08/29/2021

Jul. USAccess Quarterly & Entrust Monthly Maint.

Aug. USAccess Quarterly & Entrust Monthly Maint.

October 10/02/2021 - 10/03/2021 Sept. USAccess Quarterly & Entrust Monthly Maint.
November 11/06/2021 - 11/07/2021 Oct. USAccess Quarterly & Entrust Monthly Maint.
December 12/04/2021 - 12/05/2021 Nov. USAccess Quarterly & Entrust Monthly Maint.
January 2022 01/08/2022 - 01/09/2022 Dec. USAccess Quarterly & Entrust Monthly Maint.
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